Frequently Asked Questions
Everything you need to know about Archies Footwear.
How do I determine my correct size?
We recommend measuring your foot length and referring to our Size Guide. Our footwear typically runs true to size, but if you are between sizes, we suggest sizing up for the best fit.
What is your return and exchange policy?
We offer a 30-day return policy for items in original, unworn condition. If the fit isn't perfect, you can exchange your footwear for a different size or receive a full refund.
How long does shipping take?
Orders are typically processed within 1-2 business days. Standard shipping usually takes 3-7 business days, while express options are available at checkout for faster delivery.
Are Archies Footwear products suitable for people with high arches?
Yes, our footwear is specifically designed with built-in orthotic support to provide comfort for various foot types, including those with high arches and flat feet.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Afterpay and Klarna.
How should I clean my footwear?
To maintain the quality of your footwear, we recommend hand washing with warm soapy water and a soft cloth. Avoid machine washing or high heat drying.